{"id":6329,"date":"2019-07-15T09:31:17","date_gmt":"2019-07-15T09:31:17","guid":{"rendered":"http:\/\/blogs.lshtm.ac.uk\/library\/?p=6329"},"modified":"2019-07-15T09:31:17","modified_gmt":"2019-07-15T09:31:17","slug":"library-feedback","status":"publish","type":"post","link":"https:\/\/blogs.lshtm.ac.uk\/library\/2019\/07\/15\/library-feedback\/","title":{"rendered":"Library Feedback"},"content":{"rendered":"<p>It&#8217;s that time of year again, as we come to the end of the academic year, that we ask you how you think we&#8217;re doing. You will receive an email from the Library asking you 2 questions:<\/p>\n<ol>\n<li>Overall how satisfied are you with the Library &amp; Archives Service?<\/li>\n<li>Overall how satisfied are you with Library resources?<\/li>\n<\/ol>\n<p>All you need to do is open the email and click on the link that best describes your level of satisfaction for each question.<\/p>\n<p>&nbsp;<\/p>\n<p>You&#8217;ll then be given the option to leave more detailed feedback if you want to.<\/p>\n<p>The feedback we get from students and staff guides our decision making and helps improve the Library &amp; Archives Service for future users. Some recent changes we&#8217;ve made as a result of Library user feedback are:<\/p>\n<ol>\n<li>Installation of a water cooler in Library<\/li>\n<li>More study space provided during the revision period<\/li>\n<li>Changes to food and drink rules<\/li>\n<li>Cards to remind Library users to take their belongings with them when they go for breaks<\/li>\n<li>Lighting in the North Courtyard<\/li>\n<\/ol>\n<p>Next time you&#8217;re in the Library, take a look at our &#8216;You Said We Did&#8217; display above the water cooler, or visit our feedback responses page on the <a href=\"https:\/\/lshtm.sharepoint.com\/Services\/library\/Pages\/Feedback-Responses.aspx\">Student Portal\/Staff Intranet<\/a>. No matter what the time of year, we are always interested in hearing from you and have multiple ways for you to get in touch:<\/p>\n<ul>\n<li>In person at the Library\u00a0Enquiries Desk<\/li>\n<li>Through student representatives<\/li>\n<li>Using the\u00a0<a href=\"https:\/\/forms.office.com\/Pages\/ResponsePage.aspx?id=oaKtcild7U6xlPh0V3cUnrmxws2X4PJKtYUIBa2R-PdUN1lESjI3QzVFQjBDVlNNOFpaMjlLQkxNMy4u\" target=\"_blank\" rel=\"noopener\">online feedback form<\/a><\/li>\n<li>Emailing\u00a0<a href=\"mailto:library@lshtm.ac.uk\">library@lshtm.ac.uk<\/a><\/li>\n<li>Calling +44 (0)20 7927 2276<\/li>\n<li>Or via\u00a0<a href=\"https:\/\/twitter.com\/LSHTMlibrary\">Twitter<\/a>\u00a0or\u00a0<a href=\"https:\/\/www.facebook.com\/London-School-of-Hygiene-Tropical-Medicine-Library-Archives-Service-635224796567510\/\">Facebook<\/a><\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<p>Thank you for your feedback!<\/p>\n","protected":false},"excerpt":{"rendered":"<p>It&#8217;s that time of year again, as we come to the end of the academic&#8230;<\/p>\n","protected":false},"author":536,"featured_media":6333,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[27649,18903,27710,44738],"tags":[20592],"class_list":["post-6329","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-archives","category-library","category-library-resources","category-user-services","tag-survey","odd"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.9 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Library Feedback - Library, Archive &amp; 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