All you have to do is open the email and click the number that best represents how you feel about the Service.
You’ll then also have the option to provide more detailed comments and suggestions for the Service.
Your views and suggestions are really important to us, we use them to shape our plans to improve your Service. For example, feedback from users in 2016/17 led to:
- Desks with plugs in the Library Reading Room
- Whiteboards for group study
- USB chargers for your devices
- Number pads for laptops
- Screen wipes for laptops
- Improved Inter Library Loan request form
- Improvements to the Wellcome Gallery